FAQs

Frequently Asked Questions

How much is membership?

Membership is £15 per month, but we offer discounts if you want to commit for longer. Check out our membership options here

How do I pay? Is it secure?

You can pay using a credit card or PayPal. Olicana Music uses Stripe and Paypal to process you payments both of which are PCI compliant and feature industry standard security features.

What does my membership provide?

Once a member of Olicana Music you get access to our entire library of streamable video lessons, downloadable backing tracks, tabs and diagrams, and all future content released during the period of your membership.

Does my membership automatically renew?

Yes, you membership will automatically renew at the end of your payment period. Your account will be charged on the same date in the month that you initially purchased your membership on.

If you don’t wish to continue your subscription make sure you cancel your membership before the end of your current payment period.

How do I cancel my membership?

We’ll be sad to see you go, but if you want to cancel at anytime just go here or send us an email. You’ll retain access to membership area until the end of your payment period, after which your account won’t be charged.

What are the technical requirements to use the site? Can I use my mobile?

Our website should work on all modern web browsers and mobile devices. If you are experiencing any issues then make sure you software is up to date as the website may not run properly on outdated software. If you are still experiencing problems contact us on support@olicanamusic.com

I'm having trouble accessing my product

Can’t find an answer in our FAQ? Contact us on support@olicanamusic.com and we’ll be happy to help you out.

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